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please help


New Pivian
I bought through the pivx site
But it has not been added to my user account on the site
This is the tracking code for my purchase
You didn't explain it in detail, but I believe you used a broker/exchange, right?
If so, you need to request support on the platform you used to purchase/transfer
I already answered via dm :) but yea the exchange was successful so please confirm which wallet you are using